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Owners

Overview

Our Owner Services

We own property too. We treat your property as if it were our own investment. We have your best interest in mind at all times. We bring our rental management experience to work for you we will be able to allow you to enjoy your time and not have to worry about your real estate investments

Communication

  • Monthly Statements / Communication
  • Written bids sent for prior authorization on improvements
  • All phone calls returned promptly by our staff
  • 24 hour fax line and e-mail available
  • 4 full-time employees available

Fees

  • No hidden fees, everything explained up front
  • No start up fees
  • No lease renewal fees
  • No fee when the property is not rented, we don't get paid if you are not getting paid
  • Our monthly fee is very Reasonable and we like to think a bargain for the services rendered (in some cases we do charge a $75 minimum fee)
  • Late fees collected and retained by CRE

Property Management Services

Leasing

  • Advertising of available properties through the local newspapers, the Internet, yard signage, and our 24 hour rent line
  • Careful screening of tenants through researching and verifying prior landlords, employers, and credit history
  • Our lease agreement is Attorney approved
  • Full time leasing staff available to show property and answer questions

Maintenance

  • Supervision of property repairs and maintenance
  • We keep Owner's best interest in mind
  • Only qualified repair companies are allowed to work on properties
  • Our subcontractors have been with CRE for many years and are reliable and trustworthy
  • Estimates provided on major repairs that require Owner approval
  • Periodic property inspections to ensure everything is in order and the tenant is in compliance with the lease agreement
  • Callahan Real Estate also offers a bi-yearly inspection to insure we stay informed about the property and what is going on there
  • Bob Callahan Services, Inc., our parent company, may perform some of the maintenance jobs
  • Collection of monthly rent when due
  • Monthly statements and checks prepared with management fee and maintenance deducted
  • We send out statements when your rents are paid, we do statements all month long!
  • End of year account summary statement for assistance in tax preparation
  • All expenses reviewed and paid on time
  • Prior notification on major expenses and repairs, when possible

Miscellaneous

  • Evictions served, warrants issued, and appearance in court if necessary
  • Placement of deposits in escrow account
  • Deposit of rent to your bank available electronically
  • Utilities turned on in name of CRE property vacant and billed to Owner (avoids large utility deposits)

Investing in Leading Technology

We have invested in a web-based property management and accounting software from AppFolio so our experienced team can manage your properties with the highest level of service. Our software not only provides great benefits to our office but we are also able to share many of these benefits with you:

  • Respond more quickly and offer excellent service to both owners and residents.
    At any time and from anywhere, we are able to securely access data about all properties. Sensitive records are safely stored in a state-of-art data center which is automatically and routinely backed up.
  • Save time and paper by using email to send monthly owner statements.
    The statements are organized in a concise and easy to read format that details the performance of your property for the previous month. We can also post these monthly statements on a secure Owners Portal.
  • Process and respond to maintenance requests more quickly.
    We can quickly resolve issues by accessing vendor information and using electronic work orders for more efficient communication. All records are stored for future access.
  • Pay you even faster every month.
    Deposits can go directly into your bank account using ACH (electronic payments).
  • Market your properties in more locations across the Internet, filling vacancies much faster.
    Our integrated system lets us professionally advertise your properties on our company Web site, Craigslist, and other Internet locations.
  • Prospective residents can apply online with the click of a button.
    Online applications are integrated with all vacancy postings. This means we avoid paper applications, saving lots of time and ultimately filling vacancies more quickly.
  • Residents can avoid sending rent checks by paying their rent online.
    We avoid the time and expense of managing rent checks each month and this is a great value-add service for residents.
  • New Tenants can pay deposits and sign leases online.
    We try to make moving into our properties as easy of a process as easy as possible. Whether moving across town or across the globe a prospective tenant can pay the deposit, sign the lease, and pay rent all from any location.

Owner Statements Available Online

Did you know that you can now access your owner statements online?

Benefits:

  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection

How it works:

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

View Your Owner Statement